Return & Refund Policy

At Grab Cart, we want you to have a positive shopping experience.

If you receive a damaged, defective, incorrect, or eligible product, please contact us as soon as possible after receiving your order.

Return Request

To request a return, please contact our customer support team and provide:

• Order number

• Reason for the return

• Photos of the product, if applicable

Products may need to be returned in their original condition and packaging.

Refunds

Once an approved return is received and inspected, we will inform you about the refund.

If your refund is approved, it will be processed through the original payment method where applicable.

The time for the refund to appear in your account may depend on your bank or payment provider.

Non-Returnable Products

Some products may not be eligible for return due to their nature, condition, hygiene requirements, customization, or other applicable restrictions.

Please contact us before sending any product back.

Questions?

For any return or refund questions, contact Grab Cart customer support.